Frequently asked questions

FAQs

What is red light therapy, and how does it work?

Red light therapy, also known as low-level light therapy (LLLT), utilises specific wavelengths of light to penetrate the scalp and stimulate hair follicles. This stimulation promotes hair growth by increasing blood flow, reducing inflammation, and enhancing cellular metabolism.

Is the Redlight Hat suitable for all hair types and conditions?

The Redlight Hat is designed to benefit individuals experiencing hair thinning or hair loss due to various factors, including age, genetics, or lifestyle.

While results may vary, many users with different hair types and conditions have reported positive outcomes.

Can I share the hat with others in my household?

For hygiene purposes and to ensure the effectiveness of the device, it's recommended that each user has their own Redlight Hat.

Sharing the device may increase the risk of contamination and compromise results.

Is it covered by a guarantee?

Yes, we offer a 90-day guarantee for the Redlight Hat.

Please check our 90 day guarantee for terms and conditions at the bottom of the page in the navigation menu.

How do I clean and maintain the Redlight Hat?

To maintain hygiene and ensure the longevity of the device, it's essential to wipe the device regularly with a soft, damp cloth and avoiding harsh chemicals is a sufficient routine for maintenance.

Can I wear the Redlight Hat over hair products or styling agents?

While it's generally safe to use the Redlight Hat with hair products, it's recommended to apply them after the treatment to avoid any interference with light penetration.

Can I wear the Redlight Hat outdoors?

The Redlight Hat is designed for indoor use. Using it outdoors may expose the device to environmental factors that could affect its functionality.

Can I use the Redlight Hat if I have a sensitive scalp?

Yes, the Redlight Hat is gentle and suitable for most scalp types, including sensitive skin. However, if you have concerns about sensitivity, it's advisable to start with shorter sessions and gradually increase duration as tolerated.

Can I wear the Redlight Hat while sleeping?

It's not recommended to wear the Redlight Hat while sleeping as it may disrupt sleep patterns and cause discomfort.

Can the Redlight Hat be used on other areas of the body?

While the Redlight Hat is specifically designed for the scalp, some users have reported using it on other areas of the body with success.

However, results may vary, and it's essential to follow the product instructions for optimal use.

Can I use the Redlight Hat if I have a medical condition or are undergoing medical treatment?

If you have any underlying medical conditions or are undergoing medical treatment, it's essential to consult with a healthcare professional before using the Redlight Hat to ensure it's safe for you.

Can I use the Redlight Hat if I'm pregnant or breastfeeding?

While there are no known risks associated with using the Redlight Hat during pregnancy or breastfeeding, it's always best to consult with a healthcare provider before starting any new treatment regimen during this time.

Can children use the Redlight Hat?

The Redlight Hat is intended for adult use. It's not recommended for children unless under the supervision of a healthcare professional.

Can I use the Redlight Hat if I have a pacemaker or other implanted medical device?

If you have any implanted medical devices, it's essential to consult with your healthcare provider before using the Redlight Hat to ensure it's safe for you.

Can I travel with the Redlight Hat?

The Redlight Hat is portable and travel-friendly, making it convenient to use while on the go.

However, it's essential to pack it securely using our hard shell case to avoid damage during travel.